Terms of Purchase

These terms of purchase are the official trading constraint clauses formulated by goruckmall.com for all online shopping order behaviors of users. All users who successfully complete order payment on this website mean that they have fully recognized and voluntarily abided by all contents of these purchase terms.

After users select commodities, confirm receiving information and complete payment successfully on goruckmall.com, the official order is officially generated and takes effect. Users need to carefully check commodity specifications, quantity, receiving address, contact information and other key information before payment, and the platform will arrange delivery according to the final confirmed order information.

All commodity prices displayed on goruckmall.com are the final selling prices after deducting official discounts, without hidden consumption and additional service fees. The platform has the right to adjust commodity prices in real time according to market supply and demand and seasonal preferential activities, and the order price at the time of user payment shall prevail.

All shopping orders on goruckmall.com implement unified USD settlement mode, users can choose the legal and compliant payment channels supported by the platform to complete the fund payment. Once the order payment is successful, it cannot be modified at will, and the subsequent fund change can only be handled through the official refund process.

Before the goods are officially delivered from the warehouse, users can apply for order information modification and order cancellation through the official customer service channel of goruckmall.com; after the goods are shipped out of the warehouse, the order cannot be cancelled at will, and users can only handle it through the subsequent return and refund process.

After the goods arrive, users need to check the outer packaging integrity and commodity appearance condition in time. If there is shortage of goods, wrong goods delivery and packaging damage, they can feed back to the platform within the specified time and apply for after-sales processing. Users who sign for the goods without objection will be deemed to confirm that the goods are complete and normal.

Users who place orders on goruckmall.com shall abide by these purchase terms and relevant national network transaction regulations, shall not use shopping orders to carry out illegal trading behaviors. For all loss problems caused by users' personal wrong operation and violation of purchase terms, the platform does not bear relevant joint liability.